FREQUENTLY ASKED QUESTIONS

Q. What's included in the price of a Sleep Craft bed?

A. Our prices include the mattress, box spring and set-up and removal of your old bed.

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Q. Who delivers your beds?

A. Our deliveries are usually done by us. However, because of our growth we also partner with a friend who owns a delivery service. In either case, you can rest-assured that our staff will be clean, courteous, and (best of all!) on time.

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Q. Does your sales staff work on commission?

A. No. Rest assured nobody at Sleep Craft will ever try to sell you a bed you either don't like or don't need. Our only goal is to help our customers get the best bed for at the best price.

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Q. Everyone seems to make mattresses that you don't have to flip. Do you make a "no flip" mattress?

A. Technically, you don't have to flip any of the mattresses we build. We build mattresses the same on both sides so that the consumer can maximize the life of the mattress by spinning and flipping it if they choose.

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Q. Do you refurbish or take old mattresses and rebuild them?

A. Absolutely not! Legally, we are only able to use brand new materials, inside and out. As a consumer, you should to be aware that there are places that take old mattresses and recover them. This is very unsanitary and the mattress will not hold up. If the price is incredibly low or too good to be true, there must be a reason why.

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Q. Do I need a hard mattress to have support?

A. You don't necessarily need a hard mattress to have good support. Our bodies are not perfectly straight so you need some padding so your body can conform to the mattress. Most people buy beds too hard rather than too soft.

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Q. How long should a mattress last?

A. Honestly, most mattresses will not last as long as the number of years listed on the warranty. The true answer is, it varies - the longevity of a mattress is determined by the quality of the upholstery above the coils.

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Q. Are you having a sale?

A. No, and neither is anyone else. Think about it. If a mattress store has a sale every week (which they all do), then the sale price is actually their regular price. At Sleep Craft, we encourage you to shop for quality, not price. See what you're getting for your money. We're confident that our everyday prices are lower than the competition's sale prices. We'll show you what to look for when shopping for a mattress - whether you buy it from us or not. When we do run a special price, it REALLY is a true value.

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Q. What's the difference between an Eastern King and a California King size mattress?

A. The Eastern King size mattress is 76" wide by 80" long. The California King is 72" wide by 84" long. At Sleep Craft, we sell both the Eastern and the California King sizes for the same price.

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Q. Do you make custom-sized mattress sets?

A. At Sleep Craft we can make any shape or size mattress you like! Round, square, extra long — if you can think of it, we can make it. Custom orders are usually ready for delivery in just 5-7 working days.

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Q. Can I get mattresses made for my boat or RV?

A. Of course! Just bring in your mattress measurements (length, width, height), choose the style of mattress you like, and we'll do the rest.

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Q. What's the difference between Sleep Craft and most of the other mattress retail stores?

A. At Sleep Craft we manufacture our own mattresses and sell them direct to you. This means we are able to avoid the middleman, keep costs low, maintain higher production standards, and allow you to pay less for a higher quality mattress.

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Q. What is the most important thing to look for when mattress shopping?

A. Construction and materials. Ask the sales person to compare their construction and materials to that of the competitor. If the sales person is unable to do so, this may be an indicator that they are either inexperienced or uncomfortable with the quality of their product. At Sleep Craft we love to show you exactly how we build your mattress and how our construction and materials compare to the national brands. It takes just a few minutes and you'll be very surprised by what you learn.

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Q. How important are the number of springs in a mattress?

A. The number of inner springs has little to do with the quality of your mattress. The number of inner springs, along with the gauge of the springs, primarily determines the softness or firmness of the mattress.

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